- At this time we are unable to deliver any orders to PO Box addresses.
Login to your customer account and complete a return request
Print out your pre-paid returns label
Prepare your returns parcel and stick on your pre-paid label
Call UPS to schedule a collection
Based on your choice, we will process your exchange or refund!
Current offers: All offers are valid while stocks last.
Brands excluded from our promotions:
Spartoo promotional codes are not valid on the following brands: Mellow Yellow, Sendra Boots, Chie Mihara, Minnetonka, Samsonite
- Spartoo promotional codes are not valid on products marked "Partner Product"
- Delivery and returns may not be free of charge for products marked "Partner Product"
10 Year Anniversary
- The drawing is open to customers who have placed at least one order over the last 24 months
- To participate in the "Win your order" drawing, you must have placed an order between Wednesday 9/3 and Sunday 20/3.
Winners will be notified by email. The refund of the order will be issued after the return period has passed, in the form of a gift voucher, as long as no return has been made and the order is still valid. Your gift voucher can be used during a one year period directly on the "Payment" page during your next order. See regulations