monday - friday : 8h - 17h
1 - Select a subject from the list below
2 - Select the question and view the answers provided
1- Delivery options for Spartoo products
2- I would like to partner with Spartoo
3- My question hasn’t been answered
4- How to complete an order
5- How can I pay for my order?
6- How can I contact customer service?
7- I did not follow the return procedure, when will my return be processed?
8- How long will it take to receive my exchange?
9- How do I amend my order?
10- How will I be refunded?
Current offers: All offers are valid while stocks last.
Brands excluded from our promotions:
Spartoo promotional codes are not valid on the following brands: Mellow Yellow, Sendra Boots, Chie Mihara, Minnetonka, Samsonite
- Spartoo promotional codes are not valid on products marked "Partner Product"
- Delivery and returns may not be free of charge for products marked "Partner Product"
10 Year Anniversary
- The drawing is open to customers who have placed at least one order over the last 24 months
- To participate in the "Win your order" drawing, you must have placed an order between Wednesday 9/3 and Sunday 20/3.
Winners will be notified by email. The refund of the order will be issued after the return period has passed, in the form of a gift voucher, as long as no return has been made and the order is still valid. Your gift voucher can be used during a one year period directly on the "Payment" page during your next order. See regulations